FAQs
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1. How far in advance should I book my event?
We recommend booking as early as possible—especially for weekends or peak seasons—to ensure availability. Most clients book 2–6 weeks in advance. Faster turn arounds may be available, but a rush charge will be added.
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2. Do you offer custom balloon colors or themes?
Absolutely! All balloon designs are completely customizable. Just share your theme, inspiration photos, or color palette, and we’ll bring it to life.
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3. Do you deliver and install?
Yes! Bash with Ash offers full delivery, setup, and teardown for most balloon installations and backdrop rentals. Delivery fees vary based on location.
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5. What is a Grab & Go Garland?
Grab & Go Garlands are pre-assembled balloon garlands that you pick up and hang yourself. They’re perfect for DIY setups on a budget and come with simple instructions.
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6. What size garland should I choose?
It depends on your space and the look you want. During the inquiry process, we’ll help recommend the best size based on your event location and vision.
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7. How long do the balloons last?
Indoor balloon décor can last several days, sometimes longer, depending on temperature and environment. Outdoor installations may be affected by heat, wind, or sun.
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8. Do you require a deposit?
Yes, a deposit is required to secure your date, with the remaining balance due before the event. Deposits are non-refundable but can often be transferred if your date changes.
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9. Can you set up at venues or schools?
Of course! We frequently work with event venues, schools, churches, and businesses. Just provide access details, and we’ll handle the setup.
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11. What if the weather is bad for outdoor events?
For safety, outdoor balloon installs and bounce house rentals may need to be rescheduled due to extreme heat, storms, or high winds. We’ll work with you on the best solution.